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Customer Satisfaction Survey

To help us surpass our goals at the highest levels, please fill out the form below and click on submit when finished. Thank you for your feedback.

"*" indicates required fields

First Name

Last Name

Title

Company Name*

Location*

Email

Business Unit*

Plant Location(s)*

Richmond, IN

Oakwood, GA

Mesquite, NV

Reedsburg, WI

Garfield, NJ

Please select your answer to the following questions on a scale of 1-5 with 1 being dissatisfied and 5 being extremely satisfied.

Are you satisfied with the overall quality of our products?

N/A

1

2

3

4

5

Are you satisfied with our product packaging?

N/A

1

2

3

4

5

Are you satisfied with the overall value Primex provides in the market?

N/A

1

2

3

4

5

Are you satisfied with your Inside Sales Representative?

N/A

1

2

3

4

5

Are emails and telephone calls returned by Insides Sales in a timely manner?

N/A

1

2

3

4

5

Does Primex respond to all requests and quality issues in a timely manner?

N/A

1

2

3

4

5

Are you satisfied with the effort Primex exerts to solve any issues?

N/A

1

2

3

4

5

Do you feel that credits are issued and applied in a timely manner?

N/A

1

2

3

4

5

Do you feel that orders arrive within the acknowledged timeframe?

N/A

1

2

3

4

5

Are you satisfied with the calls or visits made by your Territory Business Manager?

N/A

1

2

3

4

5

Are you satisfied with Primex technical support and assistance?

N/A

1

2

3

4

5

Are you satisfied with Primex regulatory and stewardship assistance?

N/A

1

2

3

4

5

Are you satisfied with any joint calls Primex has offered in support of your business?

N/A

1

2

3

4

5

Are you satisfied with the timeliness of regrind and scrap pickup?

N/A

1

2

3

4

5

How likely are you to recommend Primex?

N/A

1

2

3

4

5

Are there new products or technologies you would like to see Primex support?

Yes

No

If yes, please explain.

How important are the following topics to you when choosing to engage with Primex Plastics?

Primex monitors their carbon footprint.

Not important

Somewhat important

Very important

Primex utilizes a 3rd party to capture their carbon footprint.

Not important

Somewhat important

Very important

Primex implements steps to reduce their carbon footprint.

Not important

Somewhat important

Very important

Primex offers a selection of materials that minimize environmental impact.

Not important

Somewhat important

Very important

Primex US Sheet plants are ISCC+ registered.

Not important

Somewhat important

Very important

Primex has an active sustainability committee.

Not important

Somewhat important

Very important

Primex creates an annual sustainability report available on our website.

Not important

Somewhat important

Very important

Primex strives to use renewable energy as much as possible.

Not important

Somewhat important

Very important

Primex has achieved Operation Clean Sweep verification.

Not important

Somewhat important

Very important

Primex is active in sustainable material and packaging development.

Not important

Somewhat important

Very important

Additional Comments

Security Check

Name

This field is for validation purposes and should be left unchanged.

800.222.5116

Corporate Headquarters
1235 North F Street
Richmond, IN 47374
View All Locations

Office: 765.966.7774
Fax: 765.935.1083

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